Salesforce Identity Confirmation

Two step approach in Salesforce Identity Confirmation:

Step 1: Computer Activation

  • Activate additional IP addresses for accessing salesforce.com
  • Only necessary if the IP address and browsers can’t be identified.

Step 2: Trusted IP Ranges

  • List of IP addresses which have been activated for accessing Salesforce
  • Used in conjunction with a browser cookie to identify regular Salesforce users
  • Login requests from other unknown browsers and IP addresses will be required to activate computer.

Two types of activation procedures:

1. Web Client

  • Any computer used to access Salesforce through a web client

2. API Client

  • Computer accessing Salesforce through API (Outlook Connector, Lotus Notes, Offline Edition, Data Loader) or any backend integration computers.
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